Delivery Time Frames Most orders are mailed next business day and take 2-to-5 business days to arrive depending on your location. We ship via the U.S. Postal Service.
Shipping charges
U.S.A. = $6.00.
Canada = $30.00.
Connecticut sales tax is collected for items billed to a CT address (6.35%). Currently there is no sales tax charged for billing from other states!
Canada – Our Friends Up North There is a $30.00 flat fee for shipping. Don’t worry about duties or taxes – We cover that.
Returns To make the process easy, save the package your order came in, and send it back using a shipper of your choice. Once we receive the return and verify its condition, we will process a refund using the same card you provided for the order. For Greater New Haven & Shoreline area customers, we can pick up returns at no charge.
Please be aware we reserve the right to refuse a return if we deem its condition to have been altered in any way. In this case, we will correspond with you via email about the situation.
Please contact us to discuss any concerns regarding returns.
Métaphore Return Address
Métaphore European Home
Liza Clayson
100 York Street 10B
New Haven, CT 06511
We welcome your questions and suggestions! Click CONTACT on the Home Page Menu or call 203-891-6449.
